Shipping policy

From New Jerseyto your door in Nigeria.

Most shipments are CTO Macs and configured hardware sourced from New Jersey. Below are the shipping methods, timelines, tracking details, and customs guidance.

Shipping methods

Recommended

DHL Express (Air)

5–10 days

Fully tracked, door-to-door delivery. Best for single items and urgent orders. Includes customs clearance assistance.

Door-to-doorFull trackingInsurance included

Budget option

Sea Cargo

30–45 days

Lower shipping cost for larger or less urgent orders. Best for bulk orders, heavy items, or when shipping cost needs to be minimized.

Milestone trackingLower costBest for bulk

Shipping quote scope

Checkout shipping prices are baseline lane rates. Final shipping can change based on package weight, declared value, and insurance requirements. High-value Macs and other devices may require additional insurance before dispatch.

Total timeline: sourcing + shipping

The total time from order to delivery depends on two factors: sourcing lead time and shipping method.

Availability stateSourcing+ DHL Express+ Sea Cargo
In Hand1–2 days6–12 days total31–47 days total
Ready to Source3–7 days8–17 days total33–52 days total
Special OrderVaries (7–21+ days)12–31+ days total37–66+ days total

All timelines are estimates. Customs processing, holidays, and carrier volume can shift delivery dates. We communicate changes proactively.

Packaging

All items are securely packaged for international shipping. Macs and other devices are double-boxed when necessary. Fragile items get additional foam padding. We photograph the packed state before handoff to the carrier.

Customs & import duties

Import duties and taxes are the buyer's responsibility. Nigeria charges import duty on electronics, which varies by item type and declared value.

DHL Express: DHL handles customs clearance. They will contact you directly for any duties owed before delivery. Duties are paid separately from the device price.

Sea Cargo: Customs clearance is handled at the destination port. We provide all necessary documentation (commercial invoice, packing list). You may need a clearing agent.

Shipping questions

Can I track my shipment?

Yes. DHL Express provides real-time tracking from pickup to delivery. Sea cargo provides milestone updates at key stages.

Do you ship to other countries?

Currently we ship primarily to Nigeria. Contact us for other West African destinations and we'll evaluate the shipping path.

What if my shipment is delayed?

We communicate delays immediately with a new ETA. If the delay is on the carrier side, we follow up on your behalf.

Can I pick up in person?

Local pickup in New Jersey is available by arrangement. Contact us before placing your order.

Not sure where to start?

Review a written quote before you confirm.

Know your Mac configuration? Browse CTO options. Need a gaming PC, workstation, or specialty device? Start a request and we will prepare a written quote for the specific order.