Frequently Asked Questions

Every payment applies only to the specific order shown on your written invoice. You review the written quote, confirm the order details, and then follow the payment terms listed for that identified order.

Every functional device ships with a clean, crack‑free screen and the exact configuration shown on the product page. If something arrives different from what was advertised, you can open a support conversation from your account to resolve it.

Total delivery time is sourcing/verification time plus carrier transit. In-hand items usually dispatch from New Jersey within 24-48 hours, then DHL Express transit to Nigeria is typically 5-10 business days after dispatch. CTO and heavily customized builds take longer before dispatch (Apple build + U.S. receiving), and we confirm that timeline on your quote. Duties and taxes, if applicable, are paid separately at delivery.

CTO Mac orders are sourced from Apple and trusted U.S. retail channels. For gaming PCs, workstations, and specialty devices, we source through verified suppliers and document condition, specs, and source proof before dispatch.

Any configuration available through Apple CTO options, including RAM, storage, and chip upgrades that are often unavailable in standard Nigerian retail stock. Tell us your exact spec and we will quote the sourcing path.

Apple CTO lead times vary by configuration. Typical flow is Apple build time plus U.S. receiving and Nigeria shipping. We confirm timeline at quote stage and keep you updated with milestones.

No. We also source gaming PCs, workstations, and specialty devices. CTO Macs are our flagship lane because buyers usually need exact configurations that are harder to get locally.

If the exact configuration you want is available locally with clear proof, local can be fine. Our edge is sourcing CTO Mac builds that are often not stocked locally, then documenting the quoted order clearly before you confirm.

We verify serial details, exact configuration, lock status, and condition before dispatch. You receive staged proof so you are not guessing about authenticity or what is being shipped.

We do not compete on the cheapest listing. We compete on exact-spec access, verification quality, and transparent sourcing. If price is your only goal, local options may look cheaper; if certainty matters, our process is the value.

No. We only issue payment instructions for a specific order with a written quote or written invoice. We do not ask buyers to send money for unspecified future sourcing.